Ericsson Dialog 3214 Podręcznik Użytkownika

User´s GuideBUSINESSPHONE 250BUSINESSPHONE 50Operator´s Consoleore thaned and systemse-can beEN/LZTBS 102 197 R2Acsson Austria AG 05/1998Printed on ch

INCOMING CALLS10BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINCOMING CALLSGENERAL A ringing signal indicates an incomin

OUTGOING CALLS11BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOUTGOING CALLSGENERAL Sometimes you make a call but the per

OUTGOING CALLS12BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleLAST EXTERNALNUMBER REDIAL When you initiate an external ca

OUTGOING CALLS13BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOption 2 To camp on the call:Notify Press Loop 1 Press any

OUTGOING CALLS14BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleBUSY EXTENSION(continued)Option 3 The caller prefers to cal

OUTGOING CALLS15BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOption 2 The extension asks the caller to wait:Speech Press

OUTGOING CALLS16BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleBUSY EXTERNALLINE(continued)Intrusion on a busyexternal lin

DURING CALLS17BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDURING CALLSGENERAL The BusinessPhone 250 / BusinessPhone 50

DURING CALLS18BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleTRANSFER(continued)Option 2 Announce the call first:Speech Pr

DURING CALLS19BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOPERATOR HOLD Several incoming calls can be put on hold using

BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleQUICK REFERENCE GUIDE QUICK REFERThese2ANSWER CALLSAnswer: orEnd the call:C

DURING CALLS20BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINDIVIDUAL HOLD AND MONITOR Incoming calls can be put on hold

DURING CALLS21BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleGROUP LISTENING You have an ongoing conversation via the hand

DURING CALLS22BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCONFERENCE You have an ongoing conversation and you want to e

CALL ORDERING23BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCALL ORDERINGGENERAL These functions allows you to order int

CALL ORDERING24BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCALL ORDERINGOFF LINE An extension calls and orders a call t

DIVERSION25BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDIVERSION GENERAL You may be the answering position for calls th

DIVERSION26BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCHANGE DIVERSION ADDRESS FOR ANOTHER EXTENSION As an operator yo

INFORMATION27BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINFORMATION GENERAL You can insert text or voice information f

INFORMATION28BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleENTERINFORMATION(continued)Pre-defined texts(option 1) You hav

INFORMATION29BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleVoice information(option 2) You have selected the address.voic

3BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleWelcome to the User´s Guide for the Operator´s Console in the BusinessPhon

INFORMATION30BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleERASE INFORMATION, CHANGE INFORMATIONInfo Press erase Press to

INTERNAL MESSAGES31BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINTERNAL MESSAGESGENERAL You can send a message without

INTERNAL MESSAGES32BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleSEND MESSAGE(continued)During an unanswered call When yo

INTERNAL MESSAGES33BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleREPEAT MESSAGE You can easily send the same message to s

INTERNAL MESSAGES34BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCHECK MESSAGE You can check the messages that are sent b

INTERNAL MESSAGES35BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleRECEIVE MESSAGE The message lamp flashes rapidly.Message

MAILBOX SYSTEM36BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleMAILBOX SYSTEMGENERAL While you are away from the office, c

MAILBOX SYSTEM37BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleRetrieve messages - externally To retrieve your messages fr

MAILBOX SYSTEM38BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCOMMON MAILBOXSYSTEM(continued)Retrieve messages - internal

ABBREVIATED NUMBERS39BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleABBREVIATED NUMBERS GENERAL By using abbreviated numbe

TABLE OF CONTENTS4BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleTable of ContentspageDescription ...

ABBREVIATED NUMBERS40BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDIAL-BY-NAME(continued)Press a programmable keyThe pre

ABBREVIATED NUMBERS41BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINDIVIDUALABBREVIATED NUMBERS You can program and acti

ABBREVIATED NUMBERS42BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINTEGRATEDTELEPHONE DIRECTORY You can search for all d

CALL METERING43BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCALL METERINGGENERAL When the BusinessPhone system is provid

CALL METERING44BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleREAD OUTCOST COUNTERFOR OTHERS(continued)other Press (see di

CALL METERING45BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleEnter the directory number of the desired extension or trunk

CALL METERING46BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleREAD OUTCOST COUNTERFOR OTHERS(continued)In this menu you ha

CALL METERING47BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePRINTOUT The printout covers the following information:Examp

CALL METERING48BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePRINTOUT CONTENTSDate: Shows the date of the print out.Time:

CALL METERING49BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINTEGRATEDSYSTEM CHECK To avoid a loss of the counter values

DESCRIPTION5BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleABC DEFJKL MNOGHITUV WXYZPQRS2ndMessageInfoMonitorLoop 3Off dut

CALL METERING50BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINTEGRATEDSYSTEM CHECK(continued)next Press to step through

CALL METERING51BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOPERATORSUPERVISED CALL An extension can order an external c

CALL METERING52BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOPERATORSUPERVISED CALL(continued)If you want to register th

GROUP FACILITIES53BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleGROUP FACILITIESGENERAL When you are working together in

GROUP FACILITIES54BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleGROUP HUNTING Your telephone can be included in a hunt gr

GROUP FACILITIES55BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCOMMON BELL The common bell facility allows all extension

OTHER USEFUL FACILITIES56BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOTHER USEFULFACILITIES GENERAL By using these faci

OTHER USEFUL FACILITIES57BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleACCOUNT NUMBER You can place the costs for externa

OTHER USEFUL FACILITIES58BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINTERCOM LINE A two-way direct call function betwe

OTHER USEFUL FACILITIES59BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDIRECT INWARDSYSTEM ACCESS(DISA) If you are workin

DESCRIPTION6BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDESCRIPTION(continued)1 Display 5x40 characters. See section ”D

SECURITY60BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleSECURITYGENERAL You can block your extension in order to prevent

SECURITY61BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleSELECT PERSONAL CODE You can use your four-digit code for blockin

SECURITY62BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleBYPASS BLOCKED EXTENSION In order to make a call, you can tempora

LEAST COST ROUTING63BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleLEAST COST ROUTINGGENERAL Least Cost Routing (LCR) auto

ISDN FACILITIES64BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleISDN FACILITIESGENERAL This chapter is only relevant when

ISDN FACILITIES65BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleANSWER AN INCOMING CALLFROM AN ISDN-LINE A ring signal and

ISDN FACILITIES66BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleMAKE AN EXTERNAL CALLON AN ISDN-LINE Establish an external

ISDN FACILITIES67BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleMALICIOUS CALLIDENTIFICATION If you are disturbed by malic

ISDN FACILITIES68BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleNUMBER SECRECY By pressing a pre-programmed ”number secrec

OPTIONAL EQUIPMENT69BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleOPTIONALEQUIPMENTGENERAL This chapter describes optiona

DESCRIPTION7BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s Console11 MonitorTo monitor a call on hold. See sections ”Outgoing cal

OPTIONAL EQUIPMENT70BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleTAPE RECORDER When a recording of the telephone convers

OPTIONAL EQUIPMENT71BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleHandset to headsetHeadset Press the headset key (pre-pr

PROGRAMMING72BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePROGRAMMINGGENERAL If you require frequent use of certain func

PROGRAMMING73BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleSelect ringing characterSelect ringing character (0-4)See sect

PROGRAMMING74BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePROGRAMMING(continued)forward Press until supervision is shown

PROGRAMMING75BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleFUNCTION CODES AND REQUIRED DATAFunction Function Associated

PROGRAMMING76BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleFUNCTION CODES AND REQUIRED DATA(continued)Ringing function:0

DISPLAY INFO77BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDISPLAY INFO GENERAL The display assist your actions on the p

DISPLAY INFO78BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleDISPLAY INFO(continued) During an internal call the 3rd line

DISPLAY INFO79BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleI= 0 Number of calls waiting in the individual queue.ICM Inte

ATTENDANCE8BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleATTENDANCEGENERAL These facilities are for re-routing your incom

VISIBLE SIGNALS80BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleVISIBLE SIGNALSGENERAL The key lamps on your telephone ind

AUDIBLE ADJUSTMENTS81BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleAUDIBLE ADJUSTMENTSGENERAL In order to satisfy your pe

AUDIBLE ADJUSTMENTS82BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePERSONALSETTINGS(continued)answer Press (see display)

AUDIBLE ADJUSTMENTS83BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleSignalling mode You can select between two different s

AUDIBLE ADJUSTMENTS84BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleHANDSET ANDLOUDSPEAKER VOLUME Use the volume keys. You

AUDIBLE ADJUSTMENTS85BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleRinging volumevolume Press (see display)You will hear

TONES AND SIGNALS86BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleTONES AND SIGNALS Tones are audible in the handset. Ring

WRITE TEXT87BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleWRITE TEXTGENERAL It is necessary to write text, e.g. when you

GLOSSARY88BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleGLOSSARYABBREVIATED NUMBER DIALLING Initiating a call to a pre-pr

GLOSSARY89BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleHOLD To park a call. See section ”During calls”.IDENTIFICATION If

ATTENDANCE9BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleNIGHT SWITCH This function switches the whole system to the nigh

GLOSSARY90BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleGLOSSARY(continued)PBX Public Branch Exchange. Your telephone swi

INSTALLATION91BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleINSTALL CABLES3124441 Cable to handset2 Cable to exchange3 Sp

INSTALLATION92BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCLEANING THE TELEPHONE Use a slightly moistened (not wet) cle

INSTALLATION93BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s Console1 Connect cable2 Attach key-panel unit3 Secure with screws4 I

USEFUL HINTS94BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsoleCONNECTIONSBETWEEN EXTERNAL LINES With your BusinessPhone PBX

INDEX95BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePageAbbreviated numbers...39Absen

INDEX96BusinessPhone 250 - Operator´s ConsoleBusinessPhone 50 - Operator´s ConsolePagePlacing the telephone...92Pri

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