Ericsson Dialog 4224 Operator Podręcznik Użytkownika

? Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make th

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 3214105 InfoEnter information. See section “Absence Information” on page 59.6 Dual-Function p

SettingsBusinessPhone – Dialog 4224 Operator / Dialog 3214100Ringing volumevolume Press (see display).You will hear the selected volume (0...lowest vo

101BusinessPhone – Dialog 4224 Operator / Dialog 3214Settingssettings Press (see display). Continue by selecting which mode to change.(answer, extend

SettingsBusinessPhone – Dialog 4224 Operator / Dialog 3214102Extend modeYou can select between three different extend modes: 1. Extend manually with

103BusinessPhone – Dialog 4224 Operator / Dialog 3214AccessoriesAccessoriesThis chapter describes optional features that can be used together with you

AccessoriesBusinessPhone – Dialog 4224 Operator / Dialog 3214104Alarm interface unitNote: Only available for the Dialog 3214.This plug-in module is f

105BusinessPhone – Dialog 4224 Operator / Dialog 3214AccessoriesExtra handsetUseful for involving a second person in your conversation, for talking or

AccessoriesBusinessPhone – Dialog 4224 Operator / Dialog 3214106Headset to handsetu Lift the handset.Handset to headsetÌ Press the Headset key.Headset

107BusinessPhone – Dialog 4224 Operator / Dialog 3214AccessoriesHeadset - Dialog 3214The following Headset functions are available.Note: To use the He

AccessoriesBusinessPhone – Dialog 4224 Operator / Dialog 3214108Headset with Group Listenings Press to toggle between headset with or without Group Li

109BusinessPhone – Dialog 4224 Operator / Dialog 3214Useful HintsUseful HintsConnections between external linesWith your BusinessPhone PBX, you can es

11BusinessPhone – Dialog 4224 Operator / Dialog 3214Description17 Answer/Extend / Entera. To answer/extend calls. See sections “Incoming Calls” on p

InstallationBusinessPhone – Dialog 4224 Operator / Dialog 3214110InstallationDialog 4224 OperatorInstall cablesYou can put the cable to the handset in

111BusinessPhone – Dialog 4224 Operator / Dialog 3214InstallationInstall stands and adapt telephonePosition high Position lowTiltable displayAdjustabl

InstallationBusinessPhone – Dialog 4224 Operator / Dialog 3214112Install key panels1 Remove the small plastic plate, marked DSS, i.e. with a screwdriv

113BusinessPhone – Dialog 4224 Operator / Dialog 3214InstallationStand positioning (1-4 key panels)Install cardUse the Designation Card Manager to mak

InstallationBusinessPhone – Dialog 4224 Operator / Dialog 3214114Install pullout leaf1 Remove the protective film from the guiding rails.2 Attach the

115BusinessPhone – Dialog 4224 Operator / Dialog 3214InstallationWall mounting handset hookThe phone can be wall mounted without using a special conso

InstallationBusinessPhone – Dialog 4224 Operator / Dialog 3214116Install cardUse the Designation Card Manager to make and print your own designation c

117BusinessPhone – Dialog 4224 Operator / Dialog 3214InstallationDialog 3214 OperatorInstall cables1Cable to handset 2 Cable to exchange 3 Space for p

InstallationBusinessPhone – Dialog 4224 Operator / Dialog 3214118Wall mounting handset hookWhen mounting on a wall, you have to pull out and turn the

119BusinessPhone – Dialog 4224 Operator / Dialog 3214InstallationInstall key panel1 Connect cable 2 Attach key panel unit 3 Secure with screws 4Instal

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 321412Phone keys Dialog 4224 / Dialog 3214This table gives you an overview of the different k

InstallationBusinessPhone – Dialog 4224 Operator / Dialog 3214120Placing the telephone• Do not place your telephone on sensitive surfaces. Use a non-s

121BusinessPhone – Dialog 4224 Operator / Dialog 3214GlossaryGlossaryAbbreviated Number DiallingInitiating a call to a pre-programmed number by dialli

GlossaryBusinessPhone – Dialog 4224 Operator / Dialog 3214122DiversionIncoming calls to an extension are diverted to another directory number (extensi

123BusinessPhone – Dialog 4224 Operator / Dialog 3214GlossaryMailboxThe Mailbox system controls the messages that are left for or sent by you when you

GlossaryBusinessPhone – Dialog 4224 Operator / Dialog 3214124Serial callAn external caller may wish to speak to several extensions sequentially. The s

125BusinessPhone – Dialog 4224 Operator / Dialog 3214IndexIndexAAbbreviated Numbers 32Absence Information 59Change information 62Enter information 59R

IndexBusinessPhone – Dialog 4224 Operator / Dialog 3214126From handset to handsfree 37From handsfree to handset 38Group Listening 37Individual Hold 41

127BusinessPhone – Dialog 4224 Operator / Dialog 3214IndexNNumber Identification 83Number Secrecy 87OOff Duty 19Operator hold 42Operator supervised ca

NotesBusinessPhone – Dialog 4224 Operator / Dialog 3214128Notes Dialog4224En.book Page 128 Wednesday, April 2, 2003 3:19 AM

129BusinessPhone – Dialog 4224 Operator / Dialog 3214NotesDialog4224En.book Page 129 Wednesday, April 2, 2003 3:19 AM

13BusinessPhone – Dialog 4224 Operator / Dialog 3214DescriptionLamp indicationsThe key lamps on your telephone indicate with different signals the tra

? Quick Reference GuideAnswer callsAnswer: ê or Lift handsetEnd the call: Clearé orReplace handsetMake callsInternal calls: Ext. No. or Int. group

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solu

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 321414Display infoThe display assists your actions on the phone with step-by-step instruction

15BusinessPhone – Dialog 4224 Operator / Dialog 3214DescriptionIf you make an internal call to someone who has activated a diversion, the first and se

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 321416Status informationThe status information of incoming and outgoing calls is sometimes gi

17BusinessPhone – Dialog 4224 Operator / Dialog 3214DescriptionTon esTones are audible in the handset.Dial tone (System ready to accept digits)Special

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 321418SignalsRinging signals are emitted from the phone.Note: The tones and ringing signals i

19BusinessPhone – Dialog 4224 Operator / Dialog 3214AttendanceAttendanceThese features are for re-routing your incoming external calls to an alternati

BusinessPhone – Dialog 4224 Operator / Dialog 32142EN/LZTBS 160 1340 R1A © Ericsson Enterprise AB 2003 Dialog4224En.book Page 2 Wednesday, April 2,

AttendanceBusinessPhone – Dialog 4224 Operator / Dialog 321420DeactivateOff Duty ÕÔ Press again to deactivate.The lamp extinguishes. Console attended.

21BusinessPhone – Dialog 4224 Operator / Dialog 3214Incoming CallsIncoming CallsInternal callsA ringing signal indicates an incoming call. The display

Incoming CallsBusinessPhone – Dialog 4224 Operator / Dialog 321422Answer callsEither a new call (external or internal) or a recall (recall from hold,

23BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing CallsOutgoing CallsSometimes you make a call but the person is not available. These funct

Outgoing CallsBusinessPhone – Dialog 4224 Operator / Dialog 321424Make external callsHow to make external calls.0 Press the digit(s) for external call

25BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing CallsSave external numberWhen you make an external call, you can save the number in order

Outgoing CallsBusinessPhone – Dialog 4224 Operator / Dialog 321426u Lift the handset when you are called back.(You can also press the answer/extend ke

27BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing CallsBusy extensionAn incoming call would like to be transferred to a specific extension,

Outgoing CallsBusinessPhone – Dialog 4224 Operator / Dialog 321428ê Press to place the call.Or:If the caller wants another extension:Loop 1ÖÔ Press.Cl

29BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing CallsIntrusion and forced releaseIf a called extension is busy, you can break into ongoin

3BusinessPhone – Dialog 4224 Operator / Dialog 3214Table of ContentsTable of ContentspageWelcome ...

Outgoing CallsBusinessPhone – Dialog 4224 Operator / Dialog 321430Option 2The extension asks the caller to wait:Speeché Press.Speeché Press again.Spee

31BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing CallsBusy external lineIf no external line is available for your call:NotifyÔ Press.Loop

Outgoing CallsBusinessPhone – Dialog 4224 Operator / Dialog 321432Supervise long distance callsYou have dialled an external number and want to handle

33BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing CallsCommon Abbreviated NumbersExternal numbers are stored centrally in your BusinessPhon

Outgoing CallsBusinessPhone – Dialog 4224 Operator / Dialog 3214340z Dial the digit(s) for external call access and dial the number.Which digit to pre

35BusinessPhone – Dialog 4224 Operator / Dialog 3214Outgoing Callschange Press (see display).Note: If programmed names already exist, press backward o

Phone BookBusinessPhone – Dialog 4224 Operator / Dialog 321436Phone BookYou can search for all directory numbers and Common Abbreviated Numbers in the

37BusinessPhone – Dialog 4224 Operator / Dialog 3214During CallsDuring CallsThe BusinessPhone Communication Platform allows you to handle calls in man

During CallsBusinessPhone – Dialog 4224 Operator / Dialog 321438From handsfree to handsetYou have an ongoing handsfree conversation.u Lift the handset

39BusinessPhone – Dialog 4224 Operator / Dialog 3214During Callsê Press.Or:d Replace the handset.The call is transferred. External calls might only be

WelcomeBusinessPhone – Dialog 4224 Operator / Dialog 32144WelcomeWelcome to the User Guide for the Dialog 4224 Operator /Dialog 3214 in the BusinessPh

During CallsBusinessPhone – Dialog 4224 Operator / Dialog 321440ConferenceYou have an ongoing conversation and you want to establish a telephone confe

41BusinessPhone – Dialog 4224 Operator / Dialog 3214During CallsIndividual HoldIncoming calls can be put on hold for retake. You have speech connectio

During CallsBusinessPhone – Dialog 4224 Operator / Dialog 321442Operator holdSeveral incoming calls can be put on hold using this function.You have sp

43BusinessPhone – Dialog 4224 Operator / Dialog 3214During CallsSerial callsThe external caller wants to speak to several extensions in a certain orde

Call OrderingBusinessPhone – Dialog 4224 Operator / Dialog 321444Call OrderingThese functions allows you to order internal calls, external calls or an

45BusinessPhone – Dialog 4224 Operator / Dialog 3214Call OrderingCall ordering on lineAn extension calls and orders a call to an external or internal

Call OrderingBusinessPhone – Dialog 4224 Operator / Dialog 321446Reserve a lineYou can key the caller’s extension number first and then the requested

47BusinessPhone – Dialog 4224 Operator / Dialog 3214Call MeteringCall MeteringWhen the BusinessPhone Communication Platform is provided with metering

Call MeteringBusinessPhone – Dialog 4224 Operator / Dialog 321448Read out cost counter for othersYou can read out and reset the cost counters for othe

49BusinessPhone – Dialog 4224 Operator / Dialog 3214Call Meteringcaller Press to read out an extension counter (see display).If the system is included

5BusinessPhone – Dialog 4224 Operator / Dialog 3214WelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retr

Call MeteringBusinessPhone – Dialog 4224 Operator / Dialog 321450display Press to show the counter on the display (see display).In this menu you have

51BusinessPhone – Dialog 4224 Operator / Dialog 3214Call MeteringPrintoutThe printout covers the following information:Example:Call Metering Informati

Call MeteringBusinessPhone – Dialog 4224 Operator / Dialog 321452Printout contentsDate: Shows the date of the printout.Time: Shows the time of the pri

53BusinessPhone – Dialog 4224 Operator / Dialog 3214Call MeteringIntegrated System CheckTo avoid a loss of the counter values during reconfigurations

Call MeteringBusinessPhone – Dialog 4224 Operator / Dialog 321454reset Press to reset the faulty record (see display).In this case no printout will be

55BusinessPhone – Dialog 4224 Operator / Dialog 3214Call Meteringê Press again.The call is registered on the callers individual call meter.Clearé Pres

Call ForwardingBusinessPhone – Dialog 4224 Operator / Dialog 321456Call ForwardingYou may be the answering position for calls that are diverted from t

57BusinessPhone – Dialog 4224 Operator / Dialog 3214Call ForwardingClear è Press to finish the procedure.Note: An Individual Internal Diversion cannot

Call ForwardingBusinessPhone – Dialog 4224 Operator / Dialog 321458Cancel External Diversion#22* Dial.z# Dial the extension number and press.The progr

59BusinessPhone – Dialog 4224 Operator / Dialog 3214Absence InformationAbsence InformationYou can insert Text or Voice information for any extension i

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 32146DescriptionDialog 4224 Operator123456778891011121919 191314151617182120Dialog4224En.book

Absence InformationBusinessPhone – Dialog 4224 Operator / Dialog 321460z Dial the extension number.activate Press (see display).leave Press (see displ

61BusinessPhone – Dialog 4224 Operator / Dialog 3214Absence Informationì In case of a typing error, press the Volume Down key to delete the latest ent

Absence InformationBusinessPhone – Dialog 4224 Operator / Dialog 321462record Press and speak (see display).play-back Press to play-back and listen to

63BusinessPhone – Dialog 4224 Operator / Dialog 3214Absence Informationz Dial the extension number.Eraseerase Press (see display).absence Press to era

MessagesBusinessPhone – Dialog 4224 Operator / Dialog 321464MessagesBy using the Message system you can send, receive, forward and store different kin

65BusinessPhone – Dialog 4224 Operator / Dialog 3214MessagesCommon Mailbox systemIf you divert your telephone to a Common Mailbox, the callers are abl

MessagesBusinessPhone – Dialog 4224 Operator / Dialog 321466Retrieve messages - externallyTo retrieve your messages from an external position:z Dial y

67BusinessPhone – Dialog 4224 Operator / Dialog 3214MessagesNote: Depending on the configuration, you might be asked for your Password before you can

MessagesBusinessPhone – Dialog 4224 Operator / Dialog 321468Send MessageYou can send a message without calling an extension (direct message) or when y

69BusinessPhone – Dialog 4224 Operator / Dialog 3214MessagesDuring an unanswered callWhen you call an extension and receive busy tone or get no answer

7BusinessPhone – Dialog 4224 Operator / Dialog 3214Description1Display5x40 characters. See section “Display info” on page 14.2 Menu Function keysThe

MessagesBusinessPhone – Dialog 4224 Operator / Dialog 321470Repeat messageYou can easily send the same message to several destinations. When the messa

71BusinessPhone – Dialog 4224 Operator / Dialog 3214MessagesCheck sent messagesYou can check messages that you have sent, for instance if you want to

MessagesBusinessPhone – Dialog 4224 Operator / Dialog 321472Forward a Voice messageYour received Voice messages (in the Common Mailbox) can be forward

73BusinessPhone – Dialog 4224 Operator / Dialog 3214MessagesRepeat the procedure to forward the message to another Mailbox.MessageÕÔ Press to finish t

MessagesBusinessPhone – Dialog 4224 Operator / Dialog 321474Dictaphone functionIf you want to record and retrieve personal Voice messages you can use

75BusinessPhone – Dialog 4224 Operator / Dialog 3214SecuritySecurityYou can use your four-digit Password for blocking your phone from unauthorized use

SecurityBusinessPhone – Dialog 4224 Operator / Dialog 321476Bypass blocked extensionIn order to make a call, you can temporarily bypass a blocked exte

77BusinessPhone – Dialog 4224 Operator / Dialog 3214SecurityBlock extension*72# Dial to block your extension.Verification tone.Clearè Press to finish

Group FeaturesBusinessPhone – Dialog 4224 Operator / Dialog 321478Group FeaturesWhen you are working together in a team the following group features c

79BusinessPhone – Dialog 4224 Operator / Dialog 3214Group FeaturesSupervision/Telephone AttendanceA Function key can also be programmed for Supervisio

DescriptionBusinessPhone – Dialog 4224 Operator / Dialog 3214813 MuteTo switch the microphone on or off. See section “During Calls” on page 37.14 Loud

Group FeaturesBusinessPhone – Dialog 4224 Operator / Dialog 321480Loudspeaker PagingYou can page all extensions in a group and give a Voice message.Pa

81BusinessPhone – Dialog 4224 Operator / Dialog 3214Group FeaturesGroup HuntingYour telephone can be included in one or several hunt groups. In a hunt

Group FeaturesBusinessPhone – Dialog 4224 Operator / Dialog 321482Answer callsAnswer Group Hunting calls in the normal way.Log outTo log out from one

83BusinessPhone – Dialog 4224 Operator / Dialog 3214ISDN FacilitiesISDN FacilitiesThis chapter is only relevant when your system is connected to a dig

ISDN FacilitiesBusinessPhone – Dialog 4224 Operator / Dialog 321484Answer an incoming call from an ISDN-lineA ringing signal and a flashing lamp indic

85BusinessPhone – Dialog 4224 Operator / Dialog 3214ISDN FacilitiesMake an external call on an ISDN-lineEstablish an external call in the normal way.I

ISDN FacilitiesBusinessPhone – Dialog 4224 Operator / Dialog 321486Malicious Call IdentificationIf you are disturbed by malicious external incoming ca

87BusinessPhone – Dialog 4224 Operator / Dialog 3214ISDN FacilitiesNumber SecrecyBy pressing a pre-programmed Number Secrecy key you can choose not to

Other Useful FeaturesBusinessPhone – Dialog 4224 Operator / Dialog 321488Other Useful FeaturesBy using these features your productivity will be increa

89BusinessPhone – Dialog 4224 Operator / Dialog 3214Other Useful FeaturesClear è Press to finish programming.When the reminder time is reached, your p

9BusinessPhone – Dialog 4224 Operator / Dialog 3214DescriptionDialog 32141Display5x40 characters. See section “Display info” on page 14.2 Menu Functi

Other Useful FeaturesBusinessPhone – Dialog 4224 Operator / Dialog 321490DoorphoneThe Doorphone is used to monitor the admission to your company, i.e

91BusinessPhone – Dialog 4224 Operator / Dialog 3214Other Useful FeaturesDirect Inward System Access (DISA)If you are working externally and you have

Other Useful FeaturesBusinessPhone – Dialog 4224 Operator / Dialog 321492Account NumberYou can place the cost for external calls on a selected Account

93BusinessPhone – Dialog 4224 Operator / Dialog 3214Other Useful FeaturesLeast Cost RoutingLeast Cost Routing (LCR) automatically selects the cheapest

Write TextBusinessPhone – Dialog 4224 Operator / Dialog 321494Write TextIt is necessary to write text, e.g. when you are typing Absence Information, s

95BusinessPhone – Dialog 4224 Operator / Dialog 3214SettingsSettingsIf you require frequent use of certain functions, you may program them on the prog

SettingsBusinessPhone – Dialog 4224 Operator / Dialog 321496forward Select Function code (see display).See section “Function codes and required data”

97BusinessPhone – Dialog 4224 Operator / Dialog 3214SettingsThe pre-programmed function is displayed.change Press (see display).forward Press until su

SettingsBusinessPhone – Dialog 4224 Operator / Dialog 321498Function codes and required dataNote: Accessible functions depend on the programming of th

99BusinessPhone – Dialog 4224 Operator / Dialog 3214SettingsHandset and loudspeaker volumeUse the volume keys. You can set different volume levels for